Customer Service
Tuesday, January 18th, 2011
Yesterday morning, I got a disturbing report from my wife: “I just tried to wake up the computer by hitting the space bar, and it went ‘bzzzzrrrt’ and didn’t turn on.”
Crap.
That sounded bad, and when I went to check out the iMac, it smelled bad, too, like a popped capacitor. I tried all the appropriate troubleshooting stuff, and nothing worked—the iMac was dead as a doornail.
